The Ranthambore Regency was a lovely setting, I could have stayed there a couple more days!

Our tour guide Jenwant was excellent. Took care of everything and contributed to our enjoyment on our holiday.

Food good

All other hotels good

During our stay we stayed in three hotels, all of them were of a high standa d ,both of accommodation and assistance of the staff, the food was also fantastic, lots of choice,both local and English -European . All the staff were very attentive and helpful .the rooms were clean and well equipped.

All really nice.

All hotels were excellent. Our guide and driver were excellent. Also the assistant who kept us supplied with water.

All hotels above expectations

We stayed in four hotels during our stay ,returning to the hotel in Delhi for the last night before our return. Every one of the hotels were of the standard expected, the food was exceptional, and all the staff were friendly, and attentive without being pushy.

No comments

All were very good.

hotels were all very good

Coach journeys on the tour between hotel stays are too long with long traffic delays.
Not as good as Vietnam which was excellent.
There was more to see if we had the time and not sitting in the coach.

They were very well situated with extremely pleasant and helpful staff and all were of a very high standard.
The food was excellent throughout, however when lunch and dinner were provided they were exactly the same choice and this became a little repetitive.

All good hotels. I noticed that some of the hotels we used were also used by Saga, Riveria, and Travelsphere!! They are more expensive than Mercury!
As a single traveller I was not placed in a cupboard round the back which was refreshing!!!

Excellent holiday ,our guide Giri was brilliant , very knowledgable and helpful

All the hotels were excellent. The staff were fantastic, especially at the regency. The Park hotel in Delhi was extremely expensive for drinks, costing twice as much as all the other hotels.

The smaller chains were the most friendly and nothing was too much trouble. The bigger hotels we're still beautiful, but there was less personal interaction.
They were very comfortable, food excellent. Would highly recommend.
I was alone for my add on travel to Kerala, but I received everything and more. I felt thoroughly spoilt. My driver and guide, Sandeep ( can't spell driver's name!) We're very friendly, courteous and made my time very enjoyable. I felt safe and secure. Bliss.

We had very good rooms very clean , hotel staff always very helpful .Ranthambore stay was the best one.
We have been very impressed with the very professional way the Tour manager the bus driver and his assistant made our holiday very special.
Thank you.

High standards

the service in Lemon tree in Jaipur was lacking. All others exceeded expectation. The organisation of this tour from initial enquiry to drop off at departure gate was incredible. the tour guide fantastic.

Excellent well organised trip. The tour guide was excellent knowledgeable, looked after us well during the tour and assisted well with any questions. The transport could have been more comfortable as a lot of time travelling. The Ramada hotel food choice wasn't as good. Would have liked more time in Taj Mahal as that was the main event for us. The staff very helpful and welcoming and thanks to our tour guide Pankash. I enjoyed the trip immensely most memorable.

Loved every minute and would recommend

First class guide informative and enthusiastic.
The first hotel food was excellent the other three hotels needed more variety.
I was not informed about the change of airline or timing.

Extension was way too hectic and the car not good enough for 4 passengers with 3 in the back it was very uncomfortable and it took too long with not enough chill time.

All hotels were of a really good standard with comfortable accommodation and good dining facilities. Staff on the whole were polite and attentive except for The Lemon Tree in Jaipur which was just a little disappointing when set against the standard of the other three.
This is our third foray with Mercury and definitely not the last. The quality of the overall package and the attention to detail is simply the Best.
Thank you to all the staff responsible for ensuring that you make a holiday so very professional.

All hotels were good. Particularly liked the one at Ranthambore (regency). The one least liked The Lemon Tree but no complaints about any of them

Only ten in our party which was perfect. All got to know each other during the tour and socialised well.

Far exceeded all expectations in all disciplines.

All hotels were of a standard we have come to expect when travelling with you.

Hotel in Kerala was excellent.

The hotels were all of a good quality, service was great, food was varied and of a high standard, staff were extremely helpful, all had swimming pools which I used with the exception of The Lemon Tree where maintenance was being carried out during my stay.

No comments

All hotels were excellent, as was the food, although we did feel that The Lemon Tree wasn't quite up to standard of the others, but the staff were very polite, food was average, the other hotels were excellent.

Wonderful service excellent guide, bus driver and (co) pilot Arun who was very attentive to our needs. Helping with water and keeping the bus clean, we felt very safe throughout and all our needs were met over and above.

A big thank you to your tour guide Daulat who went the extra mile for all the group.
At the time of travel Jet Air were having problems, but a great job by Mercury sorting the flights, that is when you appreciate a good company.
Thanks

The hotels were all of a high standard with a large selection of food. The only adverse comment would be that we didn't like the frosted glass partition to the bathroom at the Park Hotel in Delhi.

Park Hotel, Delhi - Room wasn't brilliant, food 1st class. Hotel Good.
Ramada Hotel, Agra - Excellent room, food very good, hotel 1st class
Ranthambore Regency - Room good, food Very Good, Hotel Very Good
Lemon Tree - Jaipur - Excellent throughout

Our tour guide was fantastic 100%. The tour was also enjoyed by my 21 year old grandson.

Our guide Daulat was excellent, Nothing was too much trouble for him to arrange.

All came up to a very high standard. The trip was well organised and India is a fabulous place to visit.I look forward to returning one day.
Jet Airways is comfortable with ample leg room.

All the hotels were excellent. The food was varied and good quality. It was great that we could drink the water and not have to rely on bottled water. Bedrooms all excellent and staff very friendly and helpful. Suitcase organisation was amazing! Our guide Girrij was fantastic and really made the holiday for us. He was a fountain of information, was friendly and entertaining. He made us feel very safe and this helped us to relax and enjoy the holiday. We cannot praise him too highly! We also felt that the holiday was great value for money.

Fabulous trip

The rep, driver and helper all brilliant a great group of people.

All hotel were of a very high standard and staff always vert pleasant and helpful.

All of the hotels used were of good standard. Food was good and varied.
The guide, Amit Sharma, was extremely knowledgeable and of great assistance being of constant service throughout

Essence of North India guides were excellent, very knowledgeable and accommodating to customer needs.

Food in The Park hotel Delhi was particularly good.

My add on at Abad Turtle Beach, Margarita was just as good as on my previous visit, the staff are charming and so welcoming.

The tour guide was first class

No comments

wonderful..First class.!!!

all hotels on used on the tour where great no complaints

Final dinner was a great disappointment. Very poor choice of restaurant and very poor food. Much lower standard than food/accommodation on rest of trip. Suspect all available funding was not used for the event! Did detract from an otherwise excellent holiday experience.

Hotels were all of a high standard. Food was great and rooms were well equipped.

We had an amazing time seeing and doing things that we could have never of imagined.
You Couldn't fault our guides on the tour really good.
Everything relating to our beach extension has gone smoothly and our hotel is fabulous.

All the Hotels were excellent! Staff were amazing especially in Park Hotel.

Variety of food was very good.

Cleanliness of rooms and bathrooms could not have been better.

We experienced everything we had wished for and the guides were very helpful to our needs.

All hotels were of good value for money. The staff in all were excellent, friendly & obliging.
Ample food at all buffets with good variety

Great holiday

EXCELLENT EXCEPT ON LAST DAY FORGOT TO LOAD MY LUGGAGE IN TOUR BUS

All hotels were very good standard although Turtle on the Beach in Kerala was the best, breakfast was great

Overall the tour hotels were very good - the Park hotel, Delhi, was excellent on both visits. Ranthambore Regency had the best ambience of all hotels, it was a delightful oasis. The Casino Hotel was very clean, small and intimate. Alanya Nivas was in a wonderful location

Breath taking sights and scenery every day.

The guide was excellent. The overall tour was better than expected, much better than the tour company I previously used.

An excellent tour.

I am a 70 year old widow and last year I got bored with my grown up children nagging me to go on holiday. To teach them a lesson I told them that I had booked a holiday ‘oh well done Mum, where to?’ ‘India’ I replied. ‘What!!! Who are you going with?’ ‘On my own’ I replied. ‘Mum, you can’t!’ I didn’t tell them I was going with Mercury Holidays or that I was a little bit nervous. After booking I rang you a couple of times and your representatives were incredibly helpful, charming, intelligent comforting and so supportive, encouraging me to ring them If I needed anything before I left. Everything was so well arranged from the flight, throughout my holiday. The hotels, internal travel, the drivers, tour guides were excellent, helpful interesting and knowledgeable. Now I am telling everyone I meet to travel to India with Mercury Holidays. My thanks to everyone and best wishes, I will let you know how I get on in New Orleans in October!

Guide was excellent good knowledge and great sense of humour. Very helpful in all aspects.

The hotel at Ranthambore with its lovely setting immediately outside the 'motel style' rooms, and the food was best at the Dehli hotel. The other hotels had more character than the Dehli (Park?) hotel, but all were excellent in their own ways.

Our tour guide Abbei was just wonderful, so knowledgeable, caring & funny. He is just a great fellow who could not do enough for all of us. The only downside to our entire holiday was the food. I stated at the time of booking that both my husband & I do not eat curry. Our tour guide Ammie got this problem sorted out halfway through our trip.

Excellent hotels great staff

Better than expected. Buffet meal choices not great but food okay. Had stated when booking required non feather bedding but spent a while at first hotel sorting this out.

All Hotels were excellent, with food served being plentiful and varied.
Maids and housekeepers all good, Receptions at all hotels excellent.
WIFI provision was varied and sometimes poor but we were on holiday and usually escape from all of that anyway!
Customer Service team at the Uday Samudra were very attentive. Pool attendants very helpful as sunbeds were extremely solid and heavy to move.

Hotels were advertised as 4/5 star but were more like 3 star. Although for the price of the tour couldn't have expected more.

Avery good holiday well done MERCURY TRAVEL.