A visa is not required for your trip to Malaysia. However, your passport should have at least 6 months' validity from the date of entry. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your initial flight is to Kuala Lumpur Airport with Malaysia Airlines, departing from London Heathrow Terminal 4. Each passenger is entitled to 25KG of hold luggage plus 1 item of hand luggage not exceeding (Max 7kg - 56cm/36cm/23cm) in size and 1 personal item such as a handbag, briefcase or laptop case. Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. Domestic flight within Malaysia only includes 20kg check-in luggage allowance and 1 hand carry luggage at maximum 7kg each.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to people with an average level of fitness and normal mobility. It involves moderate days of walking and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The currency in Malaysia & Borneo is the Malaysian ringgit, we recommend that you exchange your currency before you leave the UK. Cash machines are available in all the major cities to withdraw money in the local currency.