A visa is not required before you travel to Thailand; you will be issued with a tourist visa valid for 30 days on arrival into the country. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding visas and passport validity.
A visa is required for entry into Cambodia and this can be purchased on arrival at the airport in Siem Reap. The cost of this is approximately USD $30 per person. Please note that you will be required to bring a passport photo with you as well as USD $30 cash in order to apply for your visa on arrival into Cambodia. Please note that it is important that is plenty of space left in the passport, as a Cambodian visa alone takes up one page.
For UK citizens a visa for Vietnam is only required for stays longer than 15 days or for multi entry visits. You can apply for an e-visa online at https://evisa.xuatnhapcanh.gov.vn. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding visas and passport validity. This visa information is a guide line only and is subject to change; up-to date information regarding the process and fees will be advised at the time of calling the Travel Visa Company. Please note, Irish citizens must accquire a visa when travelling to Vietnam, so please follow the above information to obtain a visa.
For all destinations, your passport must be valid for at least 6 months before you enter either Thailand, Cambodia and Vietnam. Visa requirements are subject to change and obtaining a visa is the responsibility of the traveller and not Mercury Holidays. We recommend you check with your destinations' Tourist Board or Embassy prior to departure for the most up to date guidelines regarding visas and passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your initial flight is to Bangkok with Qatar Airways (QR), departing from London Heathrow. Please note that the final flight details will be confirmed on your final documentation.
Each passenger is entitled to hold luggage. Hand luggage: The maximum permissible size of hand luggage must not exceed 56x45x25cm. The maximum size of each piece of hand luggage must not exceed 115 cm as a sum of three dimensions (including wheels, handles, side pockets). Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-In should be at least 3 hours before departure.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
If you wish to arrange airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.
Health and Vaccinations
It is your responsibility to check any health & vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, www.travelhealthpro.org.uk, www.hpa. org.uk, your General Practitioner or specialist clinic.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing steep stairs, getting on and off coaches and boats. It also includes travelling by overnight train. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 10, and the maximum will be 28. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour meaning that you will be met by a local guide in each of the cities that you visit, ensuring that you have first-hand knowledge at all times.
Thailand: The currency in Thailand is the Thai Baht (THB). We recommend that you exchange your currency before you leave the UK, however cash machines are available in all the major cities to withdraw money in the local currency.
Cambodia: The currency in Cambodia is the Cambodian Riel (KHM). We recommend that you take some US Dollars (USD) with you and exchange this currency whilst you are travelling.
Vietnam: The currency in Vietnam is the Vietnamese Dong (VND). You can exchange your currency in Vietnam, however, US Dollars are widely accepted in Vietnam should you wish to keep an alternative currency on you.
You will need to take some extra money with you to cover any meals where these are not mentioned in your itinerary and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £400-£500 per person should be sufficient for the duration of your tour. Tipping is a common practice in the Indochina Region and it is customary to tip approx. USD $4-$5 per person per day which is split between the driver and the local guide. Tips can be given at the end of each day, or at the end of the tour. Tips are accepted in US dollars and local currencies.