Vietnam: A visa is not required for stays up to 15 days. For stays longer than 15 days, a visa is required for entry into Vietnam. You can apply for an e-visa online at https://evisa. xuatnhapcanh.gov.vn. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Please call them on 01270 250 590 and quote 'Mercury Holidays'. The visas take around 10 working days to issue and are only valid for 3 months from the date of entry. We therefore recommend that you apply for your visa 8 weeks before travel, however please be aware that your passport will be required for the application so make sure that you will not need it during this time. You can also visit the Embassy of Vietnam in London: 12-14 Victoria Road, London, W8 5RD. This visa information is a guide line only and is subject to change; up-to-date information regarding the process and fees will be advised at the time of calling the Travel Visa Company.
China: A visa is required for entry into China. All applicants who wish to apply for a China Tourist Visa must do so in person at the Chinese Visa Application Centre in London, Manchester, Belfast or Edinburgh where fingerprint information will be collected. Fingerprints are not required for children under the age of 14 and adults over the age of 70. If there are two or more of you then you may be eligible to apply for a group visa which does not require you to submit your fingerprints or need to travel to a Chinese Visa Application Centre. The group visa is exclusively arranged for Mercury clients by the Travel Visa Company and they can be contacted on 01270 250 590 for further information. Clients who do not qualify for the group visa can still contact the Travel Visa Company to apply for the standard visa. We recommend that you apply for your visa 8 weeks before travel, however please be aware that your passport will be required for the application so make sure that you will not need it during this time.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24 hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your outbound flight is to Noi Bai International Airport (Hanoi) with Vietnam Airlines, departing from London Heathrow Terminal 4. Your return flight is from Saigon International Airport with Vietnam Airlines.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
Baggage allowance (per person): Each passenger is entitled to 23kg of hold luggage. Hand luggage: One piece of hand baggage and one accessory not exceeding 12kg total weight for both. The total dimension of one hand baggage item must not exceed 115cm (56cm x 36cm x 23cm). The total dimension of one accessory must not exceed 40cm x 30cm x 15cm. Should you wish to take additional luggage you will need to pay extra at check-in.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 10, and the maximum will be 40. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour, meaning that you will be met by a local guide in each of the cities which you visit, ensuring that you have first-hand knowledge at all times.
Vietnam: The currency in Vietnam is the Vietnamese Dong, known as VND. You can exchange your currency in Vietnam. However, US Dollars are widely accepted in Vietnam should you wish to keep an alternative currency on you.
China: The currency in China is the Renminbi, known as RMB or CNY. It is often referred to as the yuan. We recommend that you exchange your currency before you leave the UK. US Dollars are widely accepted in China should you want to use an alternative currency.
You will need to take some extra money with you to cover any personal purchases, such as souvenirs, laundry and extra drinks and snacks. Approximately £500-£600 per person will be sufficient for the duration of the tour.
Tipping in Vietnam: It is customary to tip both your driver and guide. We recommend approximately £3.00 ($4.50) per person per day in total. This will be collected at the end of each destination visited, for your convenience. Tips for the porters at your hotels and the crew during the Ha Long Bay cruise will be at your discretion. Tips are accepted in the local currency, US dollars and British pounds.
Tipping in China: It is customary to tip your national guide, local guide and driver. We recommend approximately £4.50 (CNY40.00) per person per day. For your convenience, this will be collected by your national guide on the first day of your tour in Beijing; we recommend approximately £40 per person (CNY 320) for the total duration of the tour. Tips are collected in Chinese Yuan.
It is normal practice to be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card you may be asked for a cash deposit. American Express, Diners Club, MasterCard and Visa are widely accepted in hotels.used throughout the itinerary