For UK citizens a visa for Vietnam is only required for stays longer than 15 days or for multi entry visits. This is soon to change to 45 days from the 15th August. You can apply for an e-visa online at https://evisa.xuatnhapcanh.gov.vn. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding visas and passport validity. This visa information is a guide line only and is subject to change; up-to date information regarding the process and fees will be advised at the time of calling the Travel Visa Company.
Cambodia: A visa is required for entry into Cambodia and this can be purchased on arrival at the airport in Siem Reap. The cost of this is approximately USD $30 per person. Please note that you will be required to bring a passport photo with you as well as USD $30 cash in order to apply for your visa on arrival into Cambodia. A visa will need to be paid for again if entering Cambodia a second time, at the same cost of USD $30 (for example if you are taking both the Laos extension and the Cambodia extension). Please note that it is important that is plenty of space left in the passport, as a Cambodian visa alone takes up one page.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your initial flight is to Hanoi International Airport with Vietnam Airlines (VN), departing from London Heathrow Terminal 4. Each passenger is entitled to 23KG of hold luggage plus 1 item of hand luggage not exceeding (Max 10kg - 56cm/36cm/23cm) in size and 1 personal item such as a handbag, briefcase or laptop case. Weight restrictions will be feature on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-In should be at least 3 hours before departure.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, www.travelhealthpro.org.uk, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches, boats and trains. Please note you will be required to carry your luggage between stations, and you may be required to sleep on a top bunk. This tour is not suitable for anyone with walking difficulties.
The currency in Vietnam is the Vietnamese Dong (VND) and the currency in Cambodia is the Cambodian Riel (KHM). We recommend that you take some US Dollars (USD) with you and exchange this currency whilst you are travelling.
You will need to take money with you to cover any personal purchases such as souvenirs, laundry, any meals not included in the itinerary as well as drinks and any additional snacks. Approximately £200- £300 per person will be sufficient for the duration of the tour. It is customary to tip both your driver and guide. We would recommend to tip approximately $6/7 per person per day. This is a total of $140 per person to budget for tips on your trip. Tips are accepted in the local currency. An additional $15 tip is recommended at the Vietnam and Cambodia border.